Frequently Asked Questions

We are a premium and budget Hosting solutions built for performance and reliability.

We currently only operate in a single location. This is located in Poland.

Yes. Every service includes DDoS protection by default at no additional cost.

No hidden fees. The price you see is the final price you pay each billing cycle.

We currently only debit/credit cards via Stripe.

Currently We don't although we do plan to at a future date.

We currently don’t offer refunds. However, if your node experiences significant downtime, we’ll gladly extend your server plan to make up for the lost time.

We do not currently offer free trials.

Minecraft and game servers deploy instantly after payment.

Yes — we provide a control panel for Minecraft hosting which uses Pterodactyl.

You can schedule automatic restarts, backups, and commands through the control panel.

Yes — you can migrate your files via SFTP or request migration assistance from our support team.

Backups are included with all Minecraft hosting plans.

Dedicated IPs are available as an optional add-on for Minecraft servers. To order one please create a Billing ticked in the discord or on our billing website.

Yes — Big networks can get exclusive rates on top hardware.

. All servers are automatically monitored with alerts. To view this please visit https://status.323hosting.ovh

Yes — our control panel supports uploading custom JARs, modpacks, and plugins (Forge, Fabric, Spigot, Paper, etc.).

Yes — we support both Java and Bedrock servers, including cross-play.

Yes — our support team can help install plugins, modpacks, and troubleshoot configuration errors.

Support is available via the discord or by emailing Jack@323hosting.com.

Response times may vary depending on the day you contact us, but we typically reply within 2 hours.

Each plan can only be used for a single instance.

Yes — you can connect any custom domain via a DNS manager.